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LEADING OTHERS THROUGH CHANGE	
24 MAY 2005, LONDON
 
A one-day workshop on the main areas of management relevant to change in library and information work, with emphasis on managing staff and teams.  Designed for senior professionals planning or implementing change.

BENEFITS FROM ATTENDING
Participants of this workshop will gain a good understanding of the nature of change and how to implement it with minimal workplace resistance. The workshop will also give participants the ability to review their own situations and present alternative approaches to handling change. 

BY THE END OF THE EVENT PARTICIPANTS WILL HAVE:
* distinguished the features and stages of the    change process
* identified responses to change in yourself and your staff and appreciate how resistance can be minimised
* reviewed their own responses to situations of change and establish how they might alter their own approach
* shared ideas and experiences with others at a similar level

WHO SHOULD ATTEND?
If you are facing or undergoing strategic change in your team or organisation and you have leadership responsibility, the workshop will help you to manage the processes.

SPECIAL NOTES:
All sessions require a high level of involvement and participation.  You will be asked to bring notes on your current job and organisation with you. 

WORKSHOP LEADER: SHEILA RITCHIE
Shelia is a consultant in the behavioural sciences applied to work.  A chartered librarian, she works in all sectors of the economy in the UK and overseas. Her specialist interest is to develop the personal and interpersonal skills professionals and managers need to do their work effectively. 

PROGRAMME
9.30    Registration and coffee

10.00   Introduction
        Workshop objectives and current issues
        Change in organisations: now and the future; participants' work and issues of interest;     objectives for the day

11.00   Coffee

10.45   How change affects individuals and teams
        Discussions and exercises
        Case study

12.30 Lunch

1.15    Myths and reality: how change is managed at strategic and operational levels

3.00    Tea

3.20    Making purposive changes which affect your staff and others

4.40    Review and plenary session

5.00    Workshop ends

PLACES ARE LIMITED TO: 15

FEES: CILIP personal members: £200 plus VAT (£35.00) £235.00
CILIP institutional members: £240 plus VAT (£42.00) £282.00
Non members: £280 plus VAT (£49.00) £329.00

HOW TO BOOK:

TO MAKE A CONFIRMED BOOKING:
Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: Training & Development, CILIP, 7 Ridgmount Street, London WC1E 7AE

TO PROVISIONALLY BOOK A PLACE: 
To make a provisional booking simply telephone us on 020 7255 0560, textphone 020 7255 0505, email mailto:[log in to unmask] or visit this workshop's web page at http://www.cilip.org.uk/training/training/md/leadingothersthroughchange.htm

(Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.)

BOOKING FORM:

I would like to book a confirmed place on LEADING OTHERS THROUGH CHANGE	
24 MAY 2005, LONDON

Title: ____________  First name: _________________

Surname: ____________________________________

Job title: ____________________________________

Organisation: ________________________________

Address: ____________________________________

Town:________________  Postcode:______________

Email address: ________________________________

Tel___________________ Fax: __________________

Are you a CILIP member?         YES __    NO __             

Personal* __ Institutional __ 

* If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate.

CILIP membership no:  __________________________	
                	
Dietary/special requirements (sensory or physical)

___________________________________________

PAYMENT OF FEE:

Option 1: __    Please send an invoice 
(Your payment will be due within 30 days of the invoice date).

Please give invoice name and address if different from above:

Invoice Name________________________________________	
                	
Invoice Address_______________________________________	

_____________________________________Postcode_________


Option 2: __    I enclose a cheque (payable to CILIP) for £_______________ 

Please tick here if you require a receipt: __

Option 3: __    Please debit £_________   to my credit card 

Credit card details:

Name of cardholder:_______________________

Card no: __________________________________

Expiry date: _________________________________

Signature: ___________________________________


PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due.

CILIP keeps any personal information you supply for the purpose for which you have provided it.  It is not passed to other organisations unless this is made explicit when you supply it or if we are legally required to do so.  However the Institute may from time to time wish to send you information about other services or products it provides.

CILIP reserves the right to alter details or to cancel this event should the need arise. CILIP has provision for those in wheelchairs. Induction loops are also available.

CILIP, The Chartered Institute of Library & Information Professionals

Registered Charity no. 313014

Message sent by:

Iona Khan
Events Assistant, Training & Development
CILIP
7 Ridgmount Street
London
WC1E 7AE

Telephone: 020 7255 0560
Fax: 020 7255 0561
Email: [log in to unmask]

Visit our web pages at: http://www.cilip.org.uk/training