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I'm unclear from the discussion so far whether the BBC item was rehearsing the rather tired (non-)debate about "image", or was reporting the MLA survey below: Public libraries set to face serious staff shortage <http://www.mla.gov.uk/news/press_article.asp?articleid=843> http://www.mla.gov.uk/news/press_article.asp?articleid=843 If the latter, it seems inevitable to me that our sector will experience similar problems. Hence the importance of some of the leadership strategy initiatives that are coming out of the implementation of Future-Proofing <http://www.cilip.org.uk/aboutcilip/howcilipworks/structure/committees/execu tive/healthexecadvisgroup.htm> the Profession Tom Tom Roper, Information Resources Development Coordinator Brighton & Sussex Medical School E-mail: <mailto:[log in to unmask]> [log in to unmask] Tel: +44(0)1273 644501 Fax: +44(0)1273 644440