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Dear Colleagues, I am sending the message below on behalf of the JISC Monitoring Unit. I would be grateful if all comments and communications could go to the Monitoring Unit rather than to me. Anna Miller Academic Liaison Librarian Templeman Library University of Kent *********************************************************************** The JISC Monitoring Unit needs your help! On behalf of JISC and the JISC Content Services committee we undertake annual surveys of the network content services, in order to gauge the community's feeling of how well the services are performing. The findings of the survey are submitted directly to the JISC. Approximately one third of the community have been invited to take part in this year's survey. A letter inviting Librarians, Heads of Learning Resource Centres and Athens administrators to provide feedback with their views was distributed on Friday 3 June. If yours is one of the participating institutions we would be very grateful if you fill in and submit the survey which now runs until Friday 15th July 2005. We very much want to increase the response rates and ensure we receive a representative snapshot of how the community view these services. More information on the survey can be found on our web site at http://www.mu.jisc.ac.uk/surveys/ncs2004/ but please feel free to contact the JISC Monitoring Unit via http://www.mu.jisc.ac.uk/about_us/contactform.html if you would like to ask anything further.