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Hi,

It's only my first day back at work and already we've found that we've lost
electronic access to a number of our subscriptions. At present we don't know
the scale of the problem. Whilst many publishers/learned societies have
adopted gracing periods to avoid customers losing access whilst renewals are
processed by publishers etc., many publishers/learned societies still don't
appear to have got the message about the need for gracing, especially in the
eonly world where loss of access can mean losing access to all available
online material (depending on the subscription model of the journal).

What makes it even more frustrating is that in the two cases I've just been
looking at - not only did our access get cut off on the 31st December 2004,
but the cheques from our agents to these publishers for our subscriptions
have already been cashed. So in these two cases payment has been made, but
we have still lost access. There is no justice in this.

For information here are the two journals concerned. 

1. Chest - published by the American College of Chest Physicians
2. Mycologia - published by the Mycological Society of America

Both of these publishers/societies could have avoided these problems (or at
least give time for these problems to get sorted out) by having a grace
period. 

How do we get the message across to those publishers/societies who haven't
adopted gracing periods that this is something that is essential today?

Cheers
Lesley 


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Lesley Crawshaw, Faculty Information Consultant, 
Learning and Information Services, 
University of Hertfordshire, Hatfield, AL10 9AB UK
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e-mail: [log in to unmask]
phone:  01707 284662      fax: 01707 284666
web: http://www.herts.ac.uk/lis/subjects/natsci/ejournal/
list owner: [log in to unmask]
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