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Sandra et al, After several emails with OUP's Journals Customer Service staff about different usage stats for the same journals obtained by logging in under different sub numbers/accounts, we were finally told of yet another sub number (and username/password) that collates all the usage stats from all of our accounts, so now I just use that one to access our stats. Terry Bucknell Electronic Resources Manager Harold Cohen Library University of Liverpool PO Box 123 Liverpool L69 3DA Tel: +44 (0)151 794 5408 Fax: +44 (0)151 794 5417 Email: [log in to unmask] --On 06 January 2005 12:09 +0000 s morris <[log in to unmask]> wrote: > Well I think 7 is about the number of sub numbers we have with OUP! > > A couple of years ago I thought we had got it all sorted out and > streamlined (after much agonising!) but the problem arose again last > month when I attempted to get usage stats from their website - I don't > think I ever did get to the bottom of which were the definitive stats; > will probably try again later when I can face it! > > > Sandra Morris > Electronic Information Development Officer > Subject Support & E-Library Team, > Information Services, > Hugh Owen Library, > University of Wales, > Aberystwyth, > Ceredigion, SY23 3DZ > ==================================== > Email: [log in to unmask] > Phone: 01970 621892 > FAX: (01970) 622404 > > Tîm Cynorthwywyr Pwnc ac E-Lyfrgell, > Gwasanaethau Gwybodaeth, > Llyfrgell Hugh Owen, > Prifysgol Cymru, > Aberystwyth, > Ceredigion, SY23 3DZ > ==================================== > Ffon: 01970 621892 > ==================================== > > -----Original Message----- > From: An informal open list set up by the UK Serials Group > [mailto:[log in to unmask]] On Behalf Of Terry Bucknell > Sent: 06 January 2005 10:58 > To: [log in to unmask] > Subject: Re: CHEST Subscription Gracing > > Hi, > > It seems that a lot of the subscription problems that arise are due to the > fact that publishers use addresses to identify libraries. Problems caused > by slight variations in address from year to year lead to, for example: > > 1. Multiple subscription numbers for the same library at the same > publisher (e.g. we have 7 or so subscription numbers for 80+ OUP journals > though we really only use 3 different delivery addresses - one of which > is our agent's US consolidation address) > > 2. Subscription numbers that change from one year to the next and lead to > loss of online access and the need to re-register (as in the Chest example > below) > > 3. Difficulties agreeing on an institution's subscriptions for a > publisher's Big Deal > > If only there was a unique number that could be assigned to a library, > like an ISSN is for a serial. > > There is! > > ISO 15511:2003 Information and documentation ? International Standard > Identifier for Libraries and Related Organisations (ISIL): > > "The purpose of ISO 15511:2003 is to define and promote the use of a set > of standard identifiers for the unique identification of libraries and > related organizations with a minimum impact on already existing systems." > > (In the UK this is BS ISO 15511:2003) > > The Registration Authority for ISO 15511 is the Danish National Library > Authority - see http://www.bs.dk/isil > > The site says that "Member bodies of ISO implementing this standard shall > be responsible for the assignment of identifiers for libraries and related > organizations within their borders. The ISIL shall be administered by > appropriate national agencies whose role is widely accepted in the library > sector within the country. The Registration Authority will contact the > national body of ISO if any doubt about which body is to run the national > agency." > > Presumably in the UK that means British Standards and the British > Library? Does anyone out their know their ISIL yet?! > > > Happy New Year! > > > Terry Bucknell > Electronic Resources Manager > Harold Cohen Library > University of Liverpool > PO Box 123 Liverpool L69 3DA > > Tel: +44 (0)151 794 5408 Fax: +44 (0)151 794 5417 > Email: [log in to unmask] > > > > --On 05 January 2005 12:05 -0600 Stephen Welch <[log in to unmask]> > wrote: > >> Hi, my name is Stephen Welch. Iım the Executive Editor for CHEST. My >> ears are burning! I hope participating in this list will help me get >> some additional appreciation for the types of problems you all >> experience with e-journals. >> >> >> Lesleyıs experience is unfortunate, and complicated by the fact that >> when the agency sent us information for her 2005 subscription, the >> address was different, including the city (2005 was Hatfield UK, 2004 >> was Hertfordshire UK). >> >> Because of the discrepancy we treated the 2005 info as a new account >> because it did not match what was in our system from 2004. That is why >> Lesley's organization received a new ID number for their 2005 account, >> which is why our activation of the grace period didn't solve her >> access problem and then she had to activate an entirely new account. >> We sure apologize for the inconvenience sheıs experienced. >> >> The good thing to come out of this is that we found out our >> subscription gracing had not been activated and we have since corrected > that problem. >> In the immortal words of Homer J. Simpson, "D'oh!" >> >> However, we're not sure how to circumvent account info that differs >> from one year to the next. We will discuss with our agencies to see if >> there is a way we can try to prevent this in the future. >> >> If any others experience similar problems with CHEST, please don't >> hesitate to contact me. >> >> >> Best regards, >> >> Steve