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Hi, I think it should be 2) but only at the hardware, OS and basic service level, but certainly not for anything that relates to VO installed things. Now actually determining where a real problem is located is of course not so clear. Ian > -----Original Message----- > From: LHC Computer Grid - Rollout > [mailto:[log in to unmask]] On Behalf Of Jeff Templon > Sent: 07 October 2005 11:53 > To: [log in to unmask] > Subject: Re: [LCG-ROLLOUT] VOBox-Operations guide. > > Yo > > I don't understand the new stuff in red in section 7. it could be > interepreted two ways: > > 1. we might not be able to save the VO box since its failure may be > related to more important things such as storage for which we > have QoS > committments to LCG and hence these things have higher priority > > 2. we are accepting that the VO boxes fall under our QoS > committments to > LCG and hence need to know whether these boxes deviate from that. > > I sure hope it's not 2) since then we're committing to place high > priority QoS (calling people out of bed in the middle of the > night) for > something that is largely out of our control ... > > JT > > Steve Traylen wrote: > > On Mon, Oct 03, 2005 at 10:58:52AM +0100 or thereabouts, > Steve Traylen wrote: > > > > > > Dear Site administrators and ROC Managers. > > > >> Following on the LCG operations meeting at Culham > > > > > > Thanks for the feedback so far. Version 0.2 of the > > document, LCG-VOBox-Operations-Guide. is at > > > > https://edms.cern.ch/document/655277 > > > > All updates are in red. > > > > Steve > > > > > > > >>-- > >>Steve Traylen > >>[log in to unmask] > >>http://www.gridpp.ac.uk/ > > > > > > > > >