Health Libraries Group, CILIP - Facilitation Skills Training Day Friday 23rd September 2005 This day will equip you with the skills to facilitate group discussions including active listening, effective questioning and handling difficult situations. Facilitation skills will help you in situations requiring you to work effectively with groups to achieve shared goals. The day will be facilitated by Dr Aileen Wood, a Healthcare Training and Development Facilitator. Aileen will help you to develop your skills through a variety of group activities. Numbers will be limited to 17. Date: Friday 23rd September 2005 Time: 10am - 4.30pm Venue: Brunei Gallery, School of Oriental and African Studies, University of London (Directions to the venue can be found at http://www.soas.ac.uk/conferences.) Fees (Including lunch and refreshments): £80 + VAT (£94) for HLG Members £100 + VAT (£117.50) for non Members For more information please contact Michelle Wake at [log in to unmask] To book please complete the booking form below. BOOKING FORM Facilitation Skills Training Day, 23rd September 2005 Name: Address: Email: Telephone Number: Special dietary or disability needs: I am a member of HLG YES/NO (Delete as applicable) Cost is £94 for HLG members, 117.50 for non-members. This includes VAT @ 17.5%. I enclose a cheque payable to Health Libraries Group / I require an invoice (Delete as applicable) Name and address for invoice if different from above: I understand that cancellation charges will apply as follows: At least 3 weeks in advance 50%. Less than 3 weeks in advance 100%. If you are paying by cheque, please send the completed form together with your cheque to Michelle Wake, Deputy Librarian, The School of Pharmacy, University of London, 29-39 Brunswick Square, London, WC1N 1AX. If you are requesting an invoice you may alternatively copy the details into an email and send to [log in to unmask] For more information on the Health Libraries Group visit http://www.cilip.org.uk/hlg. Regards, Michelle Michelle Wake Deputy Librarian The School of Pharmacy University of London 29-39 Brunswick Square London WC1N 1AX Tel: 020 7753 5833