Stuart, We have a lot of free downloads on the iCompli site that might help. There are some useful flowcharts that may give you a better 'channel' picture too. Head off to http://www.icompli.co.uk/f_downloads/index.asp and see how you get on. Rgds. Duncan Smith Director iCompli Limited Northampton UK t: 08707 70 48 66 f: 08707 70 48 69 m: 07775 56 81 80 Mailto:[log in to unmask] Web: www.icompli.co.uk Ecademy: See me! "Compliance in your language" -----Original Message----- From: This list is for those interested in Data Protection issues [mailto:[log in to unmask]] On Behalf Of Turner8 Sent: Tuesday, May 17, 2005 10:27 AM To: [log in to unmask] Subject: [data-protection] Marketing - DPA law vs. best practise There is still some confusion about what the data protection law or 'best practise' is across the different channels of communication - mail, email, telephone (and also the difference between contacting individuals and businesses). Does anyone happen to know where I can get hold of a 'summary' sheet about each channel (e.g. can send mail to contact until they opt-out; can only send emailshots to non-business addresses if they have opted in initially etc..) and an indication of whether something is best practise or law? Kind Regards, Stewart. ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at : - http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving message please send to the list owner [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at : - http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving message please send to the list owner [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^