Good Afternoon, I know there have been many discussions about CRM and populating them, we are about to embark on a multi million £ project at Wirral involving much of our Core IT systems. A key one we are looking at now is a CRM and how to populate it. I know secondary use of Council Tax for this is a non no but, I also imagine some Local Authorities have used Ctax to populate a CRM??? We are looking at using the public extract of the Electoral Roll, has anyone out there done this also and could share any experiences with me? Have there been any court cases for improper use of Ctax? Many Thanks Jane Corrin Information Manager ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at : - http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving message please send to the list owner [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^