Rather than link to the IC 's flow chart I have created a local pdf which anyone is welcome to take a copy of in that this is a reasonable URL to use! http://lsbu.ac.uk/dpa/eir-flowchart-to-request-information.pdf Sally -- Sally Justice Data Protection Officer Computer Services Department London South Bank University Borough Road London SE1 0AA Tel: 020 7815 6509 | lsbu.ac.uk/dpa/ ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at : - http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving message please send to the list owner [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^