In message <[log in to unmask]>, at 05:11:38 on Tue, 15 Feb 2005, [log in to unmask] writes >Some utilities do try it on a bit The last two houses I've vacated have ended up with credits on a utility bill (not counting BT) because of charges in advance, estimated consumption etc. In both cases they have merely written and said the credit existed, no hint whatsoever of how or why they might actually come up with a refund payment. One of them (they apparently GENerate a lot of POWER) was like pulling teeth to get a response, let alone a cheque. Amongst other things, the web-mail page they insisted on using produced a bounce message when trying to internally forward the content. >it would be unfair under competition rules to automatically start >charging the new tenant without giving them a choice of supplier. Standard letting T&C say that changing the supplier requires the landlord's permission. Having said that, my previous rented house was being supplied (elec and gas) by someone other than the landlord claimed, which was fun. >The DPA implications are also rather complex - what if the outgoing tenant is >not in possession of the full or true facts? I would expect them almost always to be entirely ignorant of the facts regarding the replacement tenant. -- Roland Perry ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at : - http://www.jiscmail.ac.uk/help/commandref.htm Any queries about sending or receiving message please send to the list owner [log in to unmask] (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^