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In message <[log in to unmask]>, at 05:11:38 on Tue, 15 Feb
2005, [log in to unmask] writes

 >Some utilities do try it on a bit

The last two houses I've vacated have ended up with credits on a utility
bill (not counting BT) because of charges in advance, estimated
consumption etc. In both cases they have merely written and said the
credit existed, no hint whatsoever of how or why they might actually
come up with a refund payment. One of them (they apparently GENerate a
lot of POWER) was like pulling teeth to get a response, let alone a
cheque. Amongst other things, the web-mail page they insisted on using
produced a bounce message when trying to internally forward the content.

>it would be unfair under competition rules to automatically start
>charging the new tenant without giving them a choice of supplier.

Standard letting T&C say that changing the supplier requires the
landlord's permission. Having said that, my previous rented house was
being supplied (elec and gas) by someone other than the landlord
claimed, which was fun.

>The DPA implications are also rather complex - what if the outgoing tenant is
>not in possession of the full or true facts?

I would expect them almost always to be entirely ignorant of the facts
regarding the replacement tenant.
--
Roland Perry

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