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********apologies for cross-posting****** There are places available on these courses which are being held in our London training suite. For more information or to make a booking, please follow the link below or call the training team on 020 7251 5522. We have recently reminded clients on our mailing list of what courses are running until the end of April, so book now to avoid disappointment! Should you wish to be added to our mailing list or receive a hard copy of the 2005 training brochure please email [log in to unmask] or call the training team on 020 7251 5522. Alternatively, full details of our 2005 training programme can be found on our website www.tfpl.com/training Our training season tickets offer 15-20% discount on standard courses. Tickets bought now are valid to the end of 2005. http://www.tfpl.com/skills_development/courses/season_tickets.cfm 21-22 February Information audit Speakers: Guy Johnson & Vivienne Winterman The knowledge and information audit is a management tool with a serious business purpose. It plays a crucial role in the development of knowledge management initiatives. It is invaluable to the development of information rich activities such as Customer Relationship Management and Freedom of Information processes. It helps ensure that information and knowledge services are aligned to critical business needs and it is essential to the development of information and knowledge strategies. This is a highly interactive two day course that looks at the audit process in the context of organisations and helps delegates assess their objectives and select appropriate approaches for an audit in their organisation. A variety of techniques are explored, as are the skills required for a successful audit. Fee: GBP 650 + VAT http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr369 23 February Influencing your stakeholders Speaker: Elizabeth Lank As awareness of knowledge and information as strategic assets grows in many organisations, information professionals are working with an ever wider group of stakeholders. It is essential that senior information managers have the skills necessary to influence these stakeholders. From making business cases to senior management to teaching line managers to handle information in new ways to encouraging colleagues to share information across boundaries, communication and change management skills are becoming increasingly important as core competencies. This one day workshop will offer you a number of tools and techniques to help you increase your ability to influence the stakeholders that matter to you. It will give you the opportunity to explore the challenges of influencing behaviour and culture within an organisation and help you develop your skills as an effective communicator and change agent. Course fee: GBP 495 + VAT http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr529 25 February Knowledge management foundation course Speaker: Adrian Dale This one day course provides an introduction to the concepts and practice of knowledge management. Knowledge management has matured as a management discipline now that it has been proven to deliver value to organisations. This course will demystify the field and provide the basic grounding delegates need to work in the area. They will be introduced to the language of knowledge management, the principles that underpin it and its practical application across all sectors of the economy. Fee: GBP295 + VAT http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr301 28 February Contract negotiation Speaker: Pamela Clark Information managers who have contract negotiation responsibility within their brief are finding it hard to develop the skill set necessary for this demanding task. Companies who operate in the global marketplace rightly want their business deals to reflect that global marketplace in price, content and technology. On the "sell" side local account teams are expected to respond on behalf of their global organisation but within a reward structure that often does not reflect that customer expectation. Successful negotiation of contracts demands a clear understanding of the brief, recognition of the business context and the ability to translate service requirements into specific deliverables. At this crucial stage in the information business it is sometimes difficult to identify the issues in contract negotiation, never mind know how to deal with them. This course offers the opportunity to identify what is happening in the market place and helps you learn some of the necessary skills. Course fee: GBP295 + VAT http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr644 01 March Understanding and researching listed companies Speaker: Sylvia James Undertaking excellent research on listed companies is one of the most important areas of business information. It is essential for all business information professionals to understand the whole listing process. Listed companies are generally the largest companies in any country's economy. They are also the companies that are required to disclose the most information, by virtue of the way their shares are offered for sale to the general public, usually through a stock exchange. This course explains the process of listing and examines the current situation in the world stock markets. Explaining shares and bonds, it also looks at corporate failures, then goes on to explore the sources, documents and services that can be used to research any listed company on any stock exchange in the world. Course fee: GBP295 http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr636 03 March Internet tools for the advanced searcher Speaker: Phil Bradley This one day course reviews searching techniques both with and without search engines and covers more specialised areas such as mailing lists, newsgroups, intelligent search agents, finding people and images and offers additional hints and tips for better and quicker searching. The course is continually updated to include the latest information, details of new search engines and enhancements to existing ones together with techniques for efficient searching and coverage of new resources. Fee: GBP295 + VAT http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=tr299 Sign up for e-mail alerts of forthcoming courses at http://www.tfpl.com/skills_development/courses/trainingalert.cfm Amy Millis Training Administrator email: [log in to unmask] tel.: 020 7251 5522 TFPL Ltd 17-18 Britton Street, London, EC1M 5TL Tel + 44 (0)20 7251 5522 Fax + 44 (0)20 7251 8318 Sign up for TFPL job alerts to keep informed of any new exciting opportunities at http://www.tfpl.com/temporary_recruitment/candidates/cjob_alert.cfm http://www.tfpl.com/permanent_recruitment/candidates/pjob_alert.cfm ______________________________________________________________________ Confidentiality Notice This message may contain information and/or attachments private and confidential to TFPL. It is intended for the addressee(s) only. Any information contained herein is not to be passed to any third party. If you are not an addressee, any disclosure or copying of the contents of this e-mail or any action taken (or not taken) in reliance on it is unauthorised and may be unlawful. If you are not an addressee, please inform the sender immediately. _________________________________________________________________________This e-mail has been scanned for all viruses by Star Internet.