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Dear All, A couple of years ago I read a report about how access increaed a shops businesss. I think it was by a group called Open Hand. Does anyone know of such reseach on disabled acces and shopping. Yours Mark Cambridge City Council Access Officer ----------End of Message---------- Run by SURFACE for more information on research, consultancy and the distance taught MSc. in Accessibility and Inclusive Design programme visit: http://www.inclusive-design.it Archives for the Accessibuilt discussion list are located at http://www.jiscmail.ac.uk/lists/accessibuilt.html