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APOLOGIES FOR CROSS POSTING


Press Release. 17 May 2004

Boost to Broaden Access to Public Libraries as Website Launches Information
in 11 Languages

Public libraries received a welcome boost to broaden access to their
services today as the Lasa Multikulti website (www.multikulti.org.uk)
launched information on its education pages introducing what public
libraries offer in 11 languages: Albanian, Arabic, Bengali, Chinese,
English, Farsi, French, Gujerati, Somali, Spanish and Turkish.

The translated information is specifically designed to encourage new library
service users who may never have been in a public library before and may be
unsure what to expect. It is the result of a pioneering collaboration
between London Advice Services Alliance (Lasa), which manages the Multikulti
project and the London Libraries Development Agency (LLDA). The LLDA is
co-ordinating Welcome To Your Library, a pilot project funded by the Paul
Hamlyn Foundation, aiming to identify and overcome the barriers to using
public libraries for and with asylum seekers and refugees. The project is
initially running in five London boroughs: Brent, Camden, Enfield, Merton
and Newham.

The Multikulti website provides culturally appropriate and accurately
translated information on debt, employment, health, housing, immigration and
welfare benefits. It is the first time information has been included on the
website about public libraries.

Helen Carpenter, Project Co-ordinator of Welcome To Your Library said:  "We
wanted to spread the word that public libraries are free, open to all and
offer not only books, but also music and film, useful information and access
to computers.  Through the Welcome To Your Library project we have started
to open up relationships with community organisations and other agencies to
find the best ways of working with asylum seekers and refugees. They are
often excluded from services such as public libraries, which can really
improve their quality of life. We have been delighted to draw on the
expertise of the Multikulti team as part of our work."

Public Libraries on the web -
http://dspace.dial.pipex.com/town/square/ac940/weblibs.html



For further information contact:
Lasa Multikulti Project
London Advice Services Alliance
Tel: 020 7247 7226. Email: [log in to unmask]

Fiona O’Brien
London Libraries Development Agency
Tel: 0207 641 5266. Email: [log in to unmask]