This Allegro Training course investigates how to manage change successfully. It is aimed at those charged with implementing change policies in their organisations. The course involves interactive learing methods and includes practical exercises. The course is being offered in DUBLIN on 15 June 2004 Managing Change What does it cover? At the end of the day delegates will have considered * External and internal drivers of change * The principal steps for successful change management * Creating a team * Communicationskills and methods * Overcoming resistance * 'Making it stick' Who should attend? Staff involved with planning and implementing change within library and information organisations When and where? Venue: Dublin Date: Tuesday 15 June 2004 Time: 9.30am-4.30pm Cost: 300 Eors How do I book? To reserve a place e-mail [log in to unmask] or fax or mail to the address below. Please provide the following details Name Institution Address Tel/Fax/e-mail Invoice name and address (if different) Purchase Order no. Special requirements (eg dietary) Important note Once a firm booking has been confirmed any cancellations will be subject to the following terms Cancellation up to 14 days before the course 80% refund Cancellation between 7 &14 days before the course 50% refund Cancellation less than 7 days before the course No refund Allegro Training Ian Ledsham 1 North End Farm Cottages Cheriton ALRESFORD SO24 0PW e-mail: [log in to unmask] Tel: 01962 771719