International Critical Management Studies
Conference
'Critique and Inclusivity:
Opening the Agenda'
4-6 July
2005
Judge Institute of Management,
University of Cambridge, Cambridge,
UK
Convenors: Marek Korczynski
(Loughborough University, UK) Email: [log in to unmask], Cameron
Macdonald (University of Wisconsin-Madison, US), Melissa Tyler (Loughborough
University, UK) and Yiannis Gabriel (Imperial College,
UK)
This stream continues the vibrant and
growing research tradition which critically analyses the nature of service work
in contemporary consumer culture. It has become more common for analyses of
service work to step outside of the management-worker dyad of traditional
critical sociology to focus on aspects of what Leidner has termed the
‘customer-worker-management triangle’. While this development is welcome it is
still the case that in practice in this literature ‘the customer’ often becomes
a shadowy, ill-defined figure rather than a central aspect of the analysis. This
stream calls for papers in which the analysis of the customer and consumer
culture more generally, in the context of service work, is more fore-grounded.
It offers an opportunity for a meeting between the critical study of production
relations and the critical study of consumption.
Potential topics for
papers to address include:
Both theoretical and empirical
research-based papers are welcome.
Abstracts to convenor (email) - 1
October 2004
Decisions on acceptance/rejection
communicated - 1 December 2004
Full papers to convenor (email) - 1
April 2005
Abstracts should fit the following
requirements:
·
Submissions in
Word
·
Arial
font
·
Maximum length 1500
words
·
Including: title,
authors (affiliation, contact details, body of text,
references)
For further details about this stream
(and for submission of abstracts)
email:
For further details about CMS 2005 see:
http://www.dialspace.dial.pipex.com/town/close/hr22/cms2005/