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These two semiars are organized by the Department of Information Systems
at LSE and are part of  the ESRC funded
<http://is.lse.ac.uk/events/esrcseminars/default.htm> ICTs in the
contemporary world: work management and culture series and is open to
public. UK PhD students are particularly encouraged to participate and
their travels costs are subsidized;
<mailto:[log in to unmask]
t%20support%20for%20doctoral%20students%20to%20attend%20seminars> more
information about support for doctoral students. 
 
They will both take place in i-studio5 on the 5th floor of Tower One at
LSE  How to find  <http://is.lse.ac.uk/LSE_buildings_files/location.htm>
us 
 

The Mind or the Heart? It depends on the (definition of) situation 


Claudio Ciborra


Professor of Information Systems, LSETuesday 8 June 2004
3.00-5.00 p.m

Abstract:

These days everything in organization theory and information systems
that wants to be alternative is 'situated'. In knowledge management it
is about 'situated knowledge'. In innovation and learning it is about
'situated change'. In media studies it is 'situated cultures'. In
planning and AI it is 'situated action'. In a recent and influential
article on the 'practice lens' in studying structuration and technology,
the most quoted IS researcher, W. Orlikowski from MIT, uses (without
ever defining it) the term 'situated' 31 times. Curiously enough she
mentions (without applying or defining it) the term 'emotional' 3 times,
of which one in a final footnote where she thanks an unknown reviewer
for having reminded her that this dimension might be important, too. All
this is a bit bizarre and very American. Situatedness was coined by
continental phenomenologists, and the actual translation of situated in
German is 'befindlich', a term that refers simultaneously to situational
circumstances of action AND the emotional disposition of the HOW do you
FEEL. 

The seminar compares as two distinct case studies two approaches to
situatedness. The first one is the classic study of Lucy Suchman carried
out at Xerox Parc in the eighties on situated action and describes the
human-machine interactions of people dealing with a complex photocopying
machine and its expert system. The second is taken from the early
courses of M. Heidegger (1919-21) where he first introduces the concept
of situation in phenomenology and applies to study the life situation of
communities undergoing radical change. Although both studies refer to
phenomenology as a background, the contrast in aims, method, scope,
approach and outcomes could not be more blatant. Comparing the original
thrust of phenomenology in introducing the notion of situatedness with
the present day California rendition is scary. Much of the original
innovation and radical thinking has gone lost. The PARC approach today
in good currency is just a pale instance of what the phenomenology
manifesto contained. Moreover, the present approaches feature methods
and characteristics that are the very aspects phenomenology wanted to
fight. All this has also dramatic implications for how to conduct field
work, gather data, the relationship with the studied subjects, etc.

 


ICTs and Collaborative R&D


Roberta Lamb


University of Hawaii, ManoaWednesday 2 June 2004
3.00-5.00 p.m.

Abstract:

Increasingly, information and communication technology (ICT) uses are
transforming professional activities and interactions in ways that
challenge traditional assumptions about collaboration, professional
identity, and economic growth. This seminar presentation will draw on
empirical data from an ongoing study to critically examine the portrayal
of ICTs in a two-part model that has guided economic policy
conceptualizations in the US and elsewhere. 

In the first part of the model, the university/industry Innovation
Engine, ICTs are expected to enhance instruments of discovery, speed
communication, and facilitate collaboration. This production-line view
reflects little of what socio-technical researchers have learned about
ICT uses in collaboration networks of research and development (R&D),
and virtually nothing about the ways in which ICT uses shape
professional identity. 

In the second part of the model, the university/industry Economic Growth
Engine, ICTs are expected to automate manufacture, speed and enhance
informational exchanges, and add efficiencies to distribution. Such
results rely on the adoption of traditional organizational forms by
commercial firms; even though many new start-ups find such forms
unworkable. Researchers and policy-makers have promoted some new forms,
like e-markets, that support key conceptualizations about economic
growth, while denigrating others that challenge them. In particular, the
growth of hybrid forms of R&D enterprise has been lamented within
academia, while analogous hybrids in industry have been dismissed as
transient or immature forms of commercial organization. Academic hybrids
are frequently portrayed as being tainted by industry funding and
related interests; industry hybrids, that survive primarily through
government-funded research, are often regarded by taxpayers as
economically unproductive.

Mike Cushman   [ mailto:[log in to unmask]]
Information Manager
Department of Information Systems
London School of Economics and Political Science
Houghton Street
London       WC2A 2AE
Phone: +44 (0)20 7955 7426      Fax: +44 (0)20 7955 7385
http://is.lse.ac.uk/