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On 7 May 2004, at 13:14, Frances Hendrix wrote: Arial0000,0000,FFFFThe reason only one library was used was that it was thought unlikely many or perhaps any others would have opened their books in such a way, and Hampshire, who were agreeable,  were 'indicative' of the situation the author perceived It might have been better not to attempt a defence of the apparently limited sources on which the report is based. "It was thought" and "perhaps any others would have opened their books" and "indicative of [a "perceived" situation]" are some of the weakest responses I've heard in this excellent debate so far. Although the punnish "opened their books" did make me smile on a cloudy day. John C John Hughes BA MCLIP MInstLM External Assessor External Verifier Chartered Library and Information Professional 12 Innsworth Lane Gloucester GL2 0DA Tel: 01452 417865 mobile: 07986 506 404 FFFF,0606,0C0CInstitute of Leadership and Management FFFF,1313,1616ILM has over half a century of experience in management development and recognition of achievement through accreditation and membership. FFFF,0606,0C0CILM provides distinctive and innovative services to support all individuals and organizations in building their capability in leadership and management, through membership, qualifications, awards and representation http://www.i-l-m.com