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Of potential interest to List members ---------------------------------------------------------------------- Lisse, The Netherlands April 27th 2004 Publisher and Customer Advisory Boards Guide Swets in E-Journals Management Drive Swets enrolls industry experts to optimize customer and publisher service Swets Information Services announced today that it has founded two new industry advisory boards to assist in their e-journal management drive. Prominent members of the library and publisher communities have agreed to serve on the newly formed International Customer Advisory Board (ICAB) and International Publisher Advisory Board (IPAB). The boards will advise Swets' senior management on how to continue adding value in the information management chain. The International Customer Advisory Board will represent the customer viewpoint on Swets' future service and product development. ICAB members are drawn from senior academic and corporate library and information staff representing Swets' global customer base, including: Stanford University in the US, University of Western Ontario in Canada, York University in the UK, INIST-CNRS in France, University of Lund in Sweden, Bayerische Staatsbibliothek in Germany, Katholieke Universiteit in Leuven, Belgium, National Taiwan University and University of Queensland in Brisbane, Australia as well as Shell and Schering. The International Publisher Advisory Board will also work closely with Swets in its e-journal management drive from forming and testing concepts to giving structured feedback on new products and partnering with opinion leaders in developing new solutions. The following publishers are represented in the IPAB: The American Chemical Society, Blackwell Publishing, CSA (Cambridge Scientific Abstracts), CSIRO Publishing, Elsevier, IEEE, Georg Thieme Verlag, Masson, OECD, Oxford University Press, Springer, Taylor & Francis, Walter de Gruyter and Wiley. Several customer and publisher advisors will serve as in depth beta-testing partners for new services such as the SwetsWise Title Bank. Scheduled for launch in mid 2004, Swets' user-friendly new solution will enable clients to maximize control over their electronic resources by customizing their entire list of electronic subscription links and receiving full text access to all their titles. "Swets' International Customer and Publisher Advisory Boards will play a crucial role in helping us to simplify the entire chain of e-journal complexities and liaising with key information providers and users." noted Eric van Amerongen, Swets' Chief Executive Officer, "We are delighted that this select group of industry experts will assist us in our mission to be the premier outsourcing partner for the acquisition, access and management of scholarly, business and professional information."