Hi all, Can anyone tell me what is meant by "Qualitynissues and liability" in Section 2.4? I went off at a tangent thinking it was about performance standards, but that is 2.5 Liability for what? I'm a bit confused and it was all going so well! Pip ***************************** Pip Rimmington Knowledge Based Practice Facilitator Postgraduate Education Centre Library George Eliot Hospital NHS Trust College Street Nuneaton CV10 7DJ 024 7686 5024 _________________________________________________________________ Sign-up for a FREE BT Broadband connection today! http://www.msn.co.uk/specials/btbroadband