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"Requester"?

Tim Turner
Data and Information Security Officer
Derbyshire County Council
Tel: 01629 580000 ext 7373

> -----Original Message-----
> From: This list is for those interested in Data Protection issues [SMTP:[log in to unmask]] On Behalf Of John Hughes
> Sent: Wednesday, January 14, 2004 1:44 PM
> To:   [log in to unmask]
> Subject:      [data-protection] FW: [data-protection] SAR
> 
> For "data subject" read "the person to whom the data relates in a
> biographical or focus type way"
> 
> 
> 
> -----Original Message-----
> From: Broom, Doreen [mailto:[log in to unmask]]
> Sent: 14 January 2004 13:43
> To: [log in to unmask]
> Subject: Re: [data-protection] SAR
> 
> 
> ***** THIS EMAIL WAS SENT VIA THE INTERNET *****
> 
> I had an instance where I had to obtain medical reports from third parties
> whom we had to trace to ask for their consent to disclosing i.e. that it
> would not cause harm/distress to the person making the request.  Ayway, I
> wrote to the "data subject" (oops shouldn't use those words now - plain
> english!!!) and explained the reason for the delay.  The individual was
> perfectly happy with my explanation and I think as long as you keep people
> informed there should be no probs.  In your case you were the one who had to
> chase up again...complain to the OIC or write again to the company for the
> further information you think is missing and if this gets you nowhere, make
> a formal complaint to the OIC who should take the matter up on your behalf.
> Doreen
> 
> Doreen Broom
> Access to Information Officer
> Scottish Borders Council
> Tel: 01835 826516
> 
> 
>         -----Original Message-----
>         From:   Ben Cawley [SMTP:[log in to unmask]]
>         Sent:   14 January 2004 13:21
>         To:     [log in to unmask]
>         Subject:        SAR
> 
>         ***** THIS EMAIL WAS RECEIVED FROM THE INTERNET *****
> 
>         Hi,
> 
>         Just wondered what your opinions of a recent subject access request
> I
>         sent to an ex-employer of mine.  First a bit of background, this is
> an
>         American IT company providing the IT infrastructure and support to a
>         major British military company. Anyhow, I worked for them for six
> months
>         and as I am now doing a PhD that is looking into SAR/IAR I decided
> to
>         send a SAR to see what the response was as a kind of case study.
> Anyhow,
>         I was very surprised after paying my fees and proving proof of
> identity,
>         that the forty day limit came and went.  I made a few phone calls to
> the
>         head office and after speaking to the data protection officers there
>         (who where very nice and helpful) told me that they had sent the
> request
>         to the wrong person and that was the reason for the delay but that
> they
>         hoped to have something ready to send by the end of the week.  In
> fact,
>         it took them 83 days to respond to my request, and when I did
> eventually
>         receive something it was missing a lot of information that I think
>         (though I am not 100% certain of this) they keep on there records
>         system.
> 
>         I was just wondering if anyone else has any opinion on this, and if
> you
>         can advise me on how your company deals with SAR/IAR to ensure you
>         comply with the DPA/FOI?
> 
>         Thanks in advance.
> 
>         Ben
> 
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