For the last three years we have been working hard on persuading key
technology providers that compliance with information law and privacy e.g.
Data Protection Act 1998 (particularly SARs) could be a market
differentiator, a Unique Selling Point (USP).
If compliance were provided 'out-of-the-box' Ben would be able to push
shift-F5 to deliver a full, redacted SAR report on the data subject.
OK, it's not quite as easy as that, but some fairly complex SQL search
queries have been written in the name of data mining, customer lifetime
value, and all things CRM. The same programming talent could be applied to
SARs et al.
Our analysis of the current UK situation is that because punitive damages
are too low, there is too little of the 'S' in USP. We are however making
progress with global solution providers, who have clients in much harsher
regimes, where financial damages for non-compliance are very real.
Duncan S Smith
Managing Director
iCompli Limited Northampton UK
T: 08707 70 48 66 F: 08707 70 48 69 M: 07775 56 81 80
Mailto:[log in to unmask] Web: www.icompli.co.uk
"Compliance in your language"
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