>Not every person knows about cars. Thus it may not be as straight forward >for someone who does not know enough to tell what make (let alone model) >two cars are. Granted - but if they are working with photos of cars all day they should have a little bit of knowledge :-) >Complaining frist (I pressume to the IC) won't achieve anything. I think >you would have to complain to them and ask them to fix the details. I put the letter to them in the post yesterday. Gave them the same generous 14 days that they gave me to pay at a discount - told them that otherwise I'd write to TICO. If it's anything like a similar case that's happened to somebody living in this area, I've probably got a hobby for life corresponding with TfL. I can feel an invoice for my time coming on :-)) Graham ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ All archives of messages are stored permanently and are available to the world wide web community at large at http://www.jiscmail.ac.uk/lists/data-protection.html If you wish to leave this list please send the command leave data-protection to [log in to unmask] All user commands can be found at : - http://www.jiscmail.ac.uk/help/commandref.htm (all commands go to [log in to unmask] not the list please) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^