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Hi All We have a student who can log onto Blackboard at an external site but is unable to do so from his home computer, where he is using AOL broadband. When he tries to log on he receives the message: "No authentication credentials were provided with the request". We guess it might have something to do with his ISP, does anyone have a workaround for this problem? -- Regards Mark Mark Gamble Head of Learning Technology Support Service, University of Luton Tel (+44)1582 489260 Fax (+44)1582 489259 Mob 07720 068605 Int ext 2260 / 6360 (mobex)