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Do you want to improve how effective your investment decisions are?
Can you clearly and concisely communicate and demonstrate the information you obtain?
Do you want to enhance your skills - you can be the added value?
If you can say yes to any of the above, then read on and we'll show you the way....DEMONSTRATE THE RETURN ON INVESTING IN YOURSELF
Course: Return on investment for libraries and information services: demonstrating and communicating the value and impact for your organisation
Outcomes:
* Learn how to derive a Return on Investment for the library or information services of your own organisation and develop the ability to sketch a complex business case for information and knowledge management;
* How to provide and prove maximum utilisation of the knowledge assets of your organisation and develop the ability to construct relevant and applicable information management-related performance indicators;
* Learn to build an effective and convincing Plan of Action;
* Understand how to set-up and execute the necessary research in your organisation and learn how you can benchmark your services.
* Be able to adapt successful ways of presenting and communicating impact, ambition and results to top-management levels.
* Present back on the 2nd day of the course sketches of your Business Case, ROI approach and high-level Plan of Action from within the context of your own organisation.
When: 3rd & 10th December (split 2 day course)
Where: TFPL training suite, London (near Farringdon Station)
Cost: GBP595 + VAT including refreshments and a buffet lunch (always well rated !)
So who would benefit from this course:
This course is for knowledge and information managers, budget holders and decision makers, who are experiencing the need to clarify more specifically the added value of their services to the organisation.
For more details and to book your place just follow the link:
http://www.tfpl.com/skills_development/courses/cd.cfm?linkid=TR729
Amy Millis
Training Administrator
email: [log in to unmask]
tel.: 020 7251 5522