All, If you are planning to attend the local group meeting (details below), it is essential that GSK are informed of the names of all site visitors - in order to process details. Since this is an evening meeting - the reception staff leave at 17:00. Either phone the number below or respond with a message - stating your name and company. Many thanks Robin Nicolson GSK - Ware ____________________________________________________________________________ ___________________________________________________________ Wednesday February 25, 5:30pm, GlaxoSmithKline - Manufacturing Site, Priory Street, Ware. (Refreshments from 5:00pm). Please confirm attendance to GSK at (01920) 862040, leaving your Name, Company and the details of this event. This talk will be preceded by a site tour at 15:45 Martin Gibson (ASI Quality Systems (UK) Ltd) TQM, BPR & Six Sigma: What is the difference? Over the past 20 years industry has seen a number of "quality improvement" initiatives: Total Quality Management, Business Process Re-engineering and now Six Sigma. Is there any difference? Does it matter? Is Six Sigma statistically valid and how long will it last? Even now it is reforming into Design for Six Sigma. The speaker will answer these questions and raise some more on the journey for continual improvement. Any questions please let me know.