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Keith, We were lucky in that our computing people helped us with the initial file checking. Our main problems have been that the files have been in different formats each time and that the 3pm deadline has been quite difficult during our main enrolment period. Having said that, the numbers of students affected was quite small and we have had only 2 queries from students listed in the files who have experienced significant delays Best wishes Judith Judith A Davison ASIS Director Planning and Information Services University of Huddersfield Queensgate Huddersfield HD1 3DH Tel: 01484 472744 Fax: 01484 472765 e.mail: [log in to unmask] -----Original Message----- From: Houghton, Keith E [mailto:[log in to unmask]] Sent: 01 October 2004 16:08 To: [log in to unmask] Subject: FW: Loans situation - interim payments for continuing students - feedback requested! > > Dear All, > I am forwarding this for colleagues who do not read either the AMOSSHE or NASMA lists. Please give any feedback to me direct at [log in to unmask] > IMPORTANT!! URGENT FEEDBACK NEEDED!! > > > > Two issues are coming to light with regard to continuers > and I would > > appreciate your comments in order that I can feed this back to the > > DfES and SLC. > > > > You may be aware that a number of LEAs (not all) are part of a > > contingency arrangement whereby continuers are receiving interim > > payments of £1000 until their applications are fully > assessed (and we > > don't know when that will be...). > > > > 1. A number of HEIs are reporting that the procedure for releasing > > interim payments to continuing students is cumbersome and > unwelcome. > > The SLC contact in each HEI is being asked to carry out a manual > > return, in addition to the usual daily returns, to ensure that > > payments are released. > > The view has been expressed that the SLC should search the daily > > returns for student names and not make HEIs do the work. Can any of > > you ask your contact how they view this system? > > > > 2. Where an HEI has notified the SLC, payments are supposed > to take 4 > > working days. Some colleagues are reporting times longer > than this - > > can you comment on times at your HEI? And if possible give examples > > (ie date notified, date payment finally received by student and > > Student Support Number if poss) > > Many thanks > > Keith > > Keith Houghton > Chairperson, National Association of Student Money Advisers > c/o Kingston University, Cooper House 40 - 46 Surbiton Road, > Kingston upon Thames Surrey, KT1 2HX > Tel 020 8547 7217 Fax 020 8547 7883 > > Visit our website at www.nasma.org.uk This email has been scanned for all viruses by the MessageLabs Email Security System.