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I've recently encountered a situation where an OHA has been emailing copies of her reports following management referrals to managers, who then print out the report for their personnel files. A signed hard copy has not been sent, but one has been printed out for the casenotes.Increasingly, the managers my team are dealing with want reports promptly and don't like being sent bits of paper in the post leading to conflicts when the OHA won't oblige. Given increasing use of IT in our professional lives,what are the groups' thoughts on this issue ? Kind regards to all, Giuliana ~~~~~~~~~~~~~~~ Please remove this footer before replying. Visit http://www.jiscmail.ac.uk/lists/occ-health.html for list archives