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Hello all. As promised I have below summarised the comments which have been sent to me For my own submission I although there is liability in terms of legal obligations such as Health and Safety, SENDA etc. as this is covered in another section I'm not going to go into detail about it in this section (bearing in mind the confines of the word limit!) There is also the element that refers to some sectors of liability for the information provided - I guess like medical or legal libraries etc. who could potentially be liable for providing incorrect information. I can refer to my old job at an investment bank for this bit as we had to run press searches and provide documents to support new client approval checks to comply with money-laundering legislation and the bank could be held accountable for not doing rigorous enough due dilligence searches on dodgy characters! I think, however, that I will concentrate mainly on quality issues and audits etc. and leave the main discussion of Health and Safety etc for section 4.1 - 'The legal regulatory issues affecting the services and sectors in which you have worked' I have found with other sections that there is an overlap and so I have tried to plan the sections so I don't waste precious word limit with loads of duplication. Good luck to all! Kate Summary of people's comments: I am answering this Q on the basis that it means liability of the service to users. We have internet policies for pupils who want to use on-line reading groups to protect their identities. My interpretation of this was to think about the quality of the information that we provide (checking that it's up-to-date) and the problems that incorrect information or non-accurate information could cause ie wasting enquirers time. Also to think about the authority of web-sites to ensure accuracy. Liability I took as health and safety, freedom of info, DDA, rtc. I've looked at liability in the context of my work (which is providing business information) and the necessity of terms and conditions and disclaimers to protect ourselves with regard to information provision. I have taken 'liability' to mean 'legal responsibility' in terms of e.g. data protection act, disability discrimination act, health and safety, child protection. I covered issues such as researching material for our scientists to use for evidence in court cases.. also proofreading/ quality checking for finance contracts (our role as information managers to promote best practice and standards) and copyright/ data protection could be mentioned under this heading as well. As a health librarian I talked about the issues around literature searching and decisions based on the evidence provided by library staff. I talked about disclaimers etc.I think I may also have mentioned people relying on library staff and not taking responsibility themselves for the information found - i.e. the reference interview being unproductive because they're not giving the info the librarian needs to find the right resources. Personally I think it means liability for quality information eg if you work in the library of a large drugs company and you tell an enquirer that it is OK to put arsenic in the new drug they are working on, you might be liable for the consequences, or, if you work in a library giving advice to people travelling abroad and you tell them they need no inoculations and the place they are going is safe and when they get there it is a warzone and there are loads of diseases then you might find yourself in trouble. Likewise in a law library there are bound to be lots of instances where you would need to be very careful about the qulaity of info you give out. However, for many libraries the info they are disemminating is subjective, or open to dispute, so I don't think they could be sued eg if they made a mistake about a Romano-British mosaic's time of manufacture.