Chris,
For operations where we handle large volumes of document interfiling we
typically will take a sampling to determine an "average" number of
documents per inch, and then use that measure to estimate the total daily
/ weekly... volume of documents handled. eg: take 6 stacks of 12 inches
of filing and count the actual number of documents in each stack.
Determine your average from there and use that as the guideline. Depending
on the type of business / documents you may want to perform periodic
re-checks to assure your estimates continue to hold true.
Betty McAlvany
Pitney Bowes Management Services
RIM Solutions Consultant
205 N Michigan Ave Suite 300
Chicago IL 60601
Phone: 312-729-7982
Fax: 312-729-0718
Email: [log in to unmask]
Chris Everett <[log in to unmask]>
Sent by: The UK Records Management mailing list
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11/21/2003 05:35 AM
Please respond to
Chris Everett <[log in to unmask]>
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Subject
Performance Monitoring - Question
(apologies for cross posting)
I have recently been asked to improve my management reporting data with
respect to the filing unit I run. We are a small unit and we manage the
client correspondence files on behalf of our investment teams. The
question has been asked "How much filing do we do?". The short answer is,
I don't know. I am aware that if we had an EDM solution in place then it
would be easy to capture this data, but this is not an option for at least
6 - 9 months.
My initial thought is to go by the weight of the paper. Not very accurate
in regards to workload, but certainly an indicator of the amount of paper
we are dealing with. My second idea is to count the number of documents we
file, but this strikes me as very time intensive and perhaps a little
counter productive.
I would be very interested to hear how other people measure the volume of
filing they do on a daily basis, and what their thoughts are on the
subject.
Regards,
Chris Everett
Central Filing Manager
Baring Asset Management (London)
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