Allegro Training will be offering the following course in November. Further details from the address below. Nov 4 Enquiry Skills & People Matters Dublin Nov 5 Managing change Dublin Nov 12 Lib. of Congress Subj. Heading London Nov 12 Managing change London Nov 18 MARC21: An introduction London Nov 19 Effective Training Methodologies London Nov 25 Music Copyright York Nov 26 Customer care York All courses are one-day course. Cost : £200 per delegate, with discount for three or more delegates from one institution ************************* Ian Ledsham Allegro Training 1 North End Farm Cottages Cheriton Alresford SO24 0PW England T/F: (+44) (0) 19 62 77 17 19 e-mail: [log in to unmask]