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In Essex we are looking to make our libraries easier for people to use We have installed storeguides in 9 of our larger libraries which use ordinary language rather than jargon to indicate what services and facilities are available The lists include - Audio Books CDs, DVDs and Videos Children's library Computers, Email and Internet Factual books Foreign languages Helpdesk Information Large print Library catalogue Local history News and Mags Novels Quick returns Youth We now wish to add pictograms to the textual lists and to use the pictograms on signage around the libraries in order to help all people but in particular people who have difficulty in reading the lists to find the service or facility in which they are interested Has anyone used pictograms in this way ? or does anyone know of any pictograms which are the accepted way of representing words such as are on our lists? Elaine Adams Localities Manager - West Harlow Library The High, Harlow, Essex CM20 1HA Telephone 01279 413772 email [log in to unmask] This email (including any attachments) is intended only for the recipient(s) named above. It may contain confidential or privileged information and should not be read, copied or otherwise used by any other person unless express permission is given. If you are not a named recipient, please contact the sender and delete the email from your system. It is the recipient's responsibility to ensure that appropriate measures are in place to check for software viruses.