Do you work with small enterprises on ICT-related issues in French-, Spanish-, or Arabic-speaking regions? If so, you may be interested in two free online handbooks, available in French, Spanish and Arabic from: http://idpm.man.ac.uk/rsc/is/ictsme/index.shtml The first handbook is for support agency staff, advisers, consultants and researchers. It explains the role of information and communication technologies in small enterprise. It provides clear, simple guidance about information, about technology, and about support agency strategies. The second handbook is for entrepreneurs. It also explains the role of information and communication technologies in small enterprise, from the entrepreneur's viewpoint. It explains what the technologies are, what benefits they can bring, and how to get the most out of them. We would encourage you to download and disseminate these handbooks as widely as possible – both can be freely copied (with the proviso that they are left unaltered). For those with a particular interest in research, there are links from this Web site to research reports and concept papers about ICTs and small enterprise in development. We thank IICD in the Netherlands, and the SEPP Project in the Yemen for providing these translations. Richard Heeks --------------------------------------------------------------------- Dr Richard Heeks Senior Lecturer, Information Systems & Development Institute for Development Policy & Management University of Manchester Harold Hankins Building Precinct Centre Manchester M13 9QH U.K. Phone: +44-161-275-2870 Fax: +44-161-273-8829 Email: [log in to unmask] IDPM Web: http://idpm.man.ac.uk/