RECRUITING, MANAGING AND DEVELOPING VOLUNTEERS CILIP workshop, 8 May 2003, Birmingham With the increasing use of volunteers within museums, library and information services, it is essential to ensure that good management practices are in place to avoid falling foul of employment and other legislation. BENEFITS OF ATTENDING This course examines the key issues to ensure best practice when using volunteers BY THE END OF THE EVENT PARTICIPANTS WILL HAVE: * gained an understanding of volunteer roles, and how they can add value * developed their knowledge of relevant legal issues such as employment legislation, the minimum wage, insurance, and health and safety * learned how recruit good volunteers, and manage them effectively * guidelines for developing and training volunteers * an appreciation of staffing implications WHO SHOULD ATTEND? Anyone who is responsible for recruiting, managing and developing volunteers. WORKSHOP LEADER: KATHY RODDY Kathy is a qualified librarian and information manager with over seven years' experience of working within the voluntary sector. PLACES ARE LIMITED TO: 20 PROGRAMME 9.00 Registration and coffee 9.30 Welcome and introduction 9.45 Overview of the issues around volunteering in libraries and museums 10.00 Who are volunteers? Why use volunteers in libraries and museums? Volunteer motivation 10.30 The social and legal context of volunteering 11.00 Coffee 11.15 Planning volunteer involvement: strategic issues 11.30 The recruitment process 12.00 Inducting volunteers 12.30 Lunch 1.30 Supervising volunteers: delegating work and giving feedback 3.00 Tea 3.15 Recognising and rewarding the contribution that volunteers make 4.00 Issues for your organisation 4.30 Action plan and review of the day 5.00 Close FEES: CILIP Personal members*: £150 plus VAT (£26.25) £176.25 Institutional members: £180 plus VAT (£31.50) £211.50 Non members: £210 plus VAT (£36.75) £246.76 Student/Unwaged members: £25 plus VAT (£4.37) £29.37 (*For this workshop only, this discount is also available to and members of the Society of Archivists, and the Museums Association) HOW TO BOOK: TO MAKE A CONFIRMED BOOKING: Please print out and complete the booking form below and return it by fax to the Training & Development Department on 020 7255 0561, or post to: Training & Development, CILIP, 7 Ridgmount Street, London WC1E 7AE TO PROVISIONALLY BOOK A PLACE: To make a provisional booking simply telephone us on 020 7255 0560, textphone 020 7255 0505, visit our web pages at http://www.cilip.org.uk/training_events/cilip_courses/c30542.html <http://www.cilip.org.uk/training>, or email [log in to unmask] (Provisional bookings will be held for three weeks. A confirmed booking must be received within this period or your place may be lost.) BOOKING FORM: I would like to book a confirmed place on RECRUITING, MANAGING AND DEVELOPING VOLUNTEERS CILIP WORKSHOP, 8 MAY 2003, LONDON Title: ____________ First name: _________________ Surname: ____________________________________ Job title: ____________________________________ Organisation: ________________________________ Address: ____________________________________ Town:________________ Postcode:______________ Email address: ________________________________ Tel___________________ Fax: __________________ Are you a CILIP member? YES __ NO __ Personal* __ Institutional __ Student** __ Unwaged __ * If you are a Personal Member, but your employer is paying, they will still be charged at Personal Member rate. ** The Student rate applies to personal payers only - but not if organisations are paying the fee CILIP membership no: __________________________ Dietary/special requirements (sensory or physical) ___________________________________________ PAYMENT OF FEE: Option 1: __ Please send an invoice (your payment will be due within 30 days of the invoice date). Please give invoice name and address if different from above: ____________________________________________________ ____________________________________________________ ____________________________________________________ Option 2: __ I enclose a cheque (payable to CILIP) for £_______________ Please tick here if you require a receipt: __ Option 3: __ Please debit £_________ to my credit card Credit card details: Name of cardholder:_______________________ Card no: __________________________________ Expiry date: _________________________________ Signature: ___________________________________ PLEASE NOTE: cancellations received on the day will incur the full fee. If a cancellation is received in the seven working days prior to the event, 50% of the fee will be due. PLEASE RETURN BOOKING FORM TO: Training & Development, CILIP Enterprises, CILIP, 7 Ridgmount Street, London, WC1E 7AE, or fax back to 020 7255 0561. CILIP keeps any personal information you supply for the purpose for which you have provided it. It is not passed to other organisations unless this is made explicit when you supply it or if we are legally required to do so. However the Association may from time to time wish to send you information about other services or products it provides. CILIP, The Chartered Institute of Library & Information Professionals Registered Charity no. 313014 Message sent by: Iona Khan Events Assistant, Training & Development CILIP 7 Ridgmount Street London WC1E 7AE Telephone: 020 7255 0560 Fax: 020 7255 0561 Email: [log in to unmask] Visit our web pages at: www.cilip.org.uk/training <http://www.cilip.org.uk/training>