Re your question: Is it possible to have a successful records management
policy relying on
only the 'usual'....
My comment is that too many times technology is purchased to provide a
solution when the actual processes haven't yet been fully developed. Your
records management program should stand by itself first before you purchase
any kind of enterprise/document management software. I started a records
management program and successfully ran it for years using word processing
software and before that just on paper. In short, document all your
processes and if you need to purchase software to address these processes
and not the other way around. Cheers!
John A. Gervais
Program Manager
Information Services Division,
Information Management Directorate,
Finance and Administration Branch,
Canada Customs and Revenue Agency,
16th Floor, Albion Tower, 25 Nicolas Street,
Ottawa, Ontario, Canada, K1A 0L5
' (613) 957-6621
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" http://www.ccra-adrc.gc.ca
