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Here's a small selection of UK lost record stories. http://news.bbc.co.uk/1/hi/sci/tech/604067.stm Research documents which chronicle one of Europe's most important Bronze Age excavations have been destroyed by fire - in a mouse nest. BBC 14 Jan 2000 -------------------------------------- http://news.bbc.co.uk/1/hi/uk/295997.stm Police in Scotland have launched an inquiry after confidential medical records about the Queen and other senior members of the Royal family were discovered dumped by the side of the road. BBC 13 Mar 1999 --------------------------------------- http://society.guardian.co.uk/Print/0,3858,4417741,00.html Unexploded bombs, dead pets, unshredded medical records... in the second part of her investigation into the world of waste Emma Brockes visits one of Europe's largest landfill sites The Guardian May 21, 2002 -------------------------------- And here's a couple of my own - a customer focussed solution that management can easily cost. A ex-colleague's just secured a post handling Social Services access to records enquiries. Basically the enquiries were backing up as social workers were reluctant to spend time finding the records. The social workers are still involved with the final triage of the files and client meetings. The new post makes up for years of unmanaged secondary records storage. Staff that might have a good idea about office filing don't always have time to think through all the processes required to manage records off-site. And like Mike, I too have found filing cabinets transferred off-site following office mergers. The removal company made a pretty packet for monthly storage while no-one took responsibility for these. On the other hand, I've also generated a few timesheets preparing a company for relocation to a new site. An opportunity to roll out RM software to departmental records officers, push for sharing of corporate resources, review electronic record keeping - backed by management and architects' dreams for an uncluttered building. Richard Leonard PERMS Team, ICT Dept. Public Record Office, Kew TW9 4DU, UK +44 (0)20 8392 5330, ext 2320 This e-mail message (and attachments) may contain information that is confidential to The Public Record Office. If you are not the intended recipient you cannot use, distribute or copy the message or attachments. In such a case, please notify the sender by return e-mail immediately and erase all copies of the message and attachments. Opinions, conclusions and other information in this message and attachments that do not relate to the official business of the Public Record Office are neither given nor endorsed by it.