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********************************************************************** WESTMINSTER CITY COUNCIL Please refer to the disclaimer beneath this message ********************************************************************** Dear List I think the responses so far on developing the RM business case have been excellent. However a few "scare stories" quoted during your presentation to the board might also be very effective. Can the list share their experiences of organisations who have fallen foul of bad RM? UK examples would be a bonus. Stephen Howard Corporate Records Manager Westminster City Council 16th floor, 64 Victoria Street, SW1E 6QP tel: 0207 641 6060 mobex: 03156 fax: 0207 641 2833 ********************************************************************** Westminster City Council switchboard: +44 20 7641 6000 ********************************************************************** This E-Mail may contain information which is privileged, confidential and protected from disclosure. If you are not the intended recipient of this E-mail or any part of it, please telephone Westminster City Council immediately on receipt. You should not disclose the contents to any other person or take copies. **********************************************************************