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As my Dad said, you need the right tool for the right job. The foundation of a good records management program are the policies that underly the program. These define the program, set the retention periods, determine when items are sent offsite etc. Software is the tool needed to fufill the requirements of the policies. You cannot set up the software until you have the retention periods, the records series and the locations where these items will be stored. This debate becomes even more critical when dealing with electronic records. Without the blueprint it is tough to build a house, or at least one my wife would live in!, no matter how good your tools are. Bob Robert F. Nawrocki Electronic Records Coordinator Records Management and Imaging Services Division Library of Virginia 800 East Broad Street Richmond, VA 23219-8000 804.692.3505 [log in to unmask] Innovate and Infuriate -----Original Message----- From: Fiona Musgrave [mailto:[log in to unmask]] Sent: Thursday, February 06, 2003 12:35 PM To: [log in to unmask] Subject: Records Management Policies I was interested in the thread about the need for software to have successful records management. It seems to have stopped dead. We have no RM software and no RM policies! I am starting from scratch. Can anyone point in the direction of any fountains of knowledge? I know of the usual websites etc. If I am honest, what I really hoping for is policies and procedures that anyone wouldn't mind sharing? Thanks. Fiona Musgrave Customer and Information Services 01228 817258 ________________________________________________________________________ This e-mail and its attachments have been created in the knowledge that e-mail is not a 100% secure communications medium. Please be aware of this when replying. The views and opinions expressed by the author are not necessarily those of Carlisle City Council. This e-mail and its attachments may include confidential information and is solely for use by the intended recipient(s). If you have received this e-mail and its attachments in error please notify the sender immediately delete them and do not disclose, copy, distribute or retain any part of them. Carlisle City Council has scanned this e-mail and its attachments to ensure that they are virus free. The Council can take no responsibility if a virus is actually present and you are advised to make the appropriate checks to confirm that they are virus free.