Prompted by the below email, it might be of interest to all to have a
basic 'Action Plan' for when you receive 'Virus Warnings'.
TO
PREPARE BEFORE HAND
1.
Make sure you have Virus Scanning Software Installed on all of your
computers
or
2.
Make sure you either set your computer to update the Virus Definitions regularly
or update them manually on a regular basis regularly.
Standard updates come out once per week usually for both of the above
products. For really virulent viruses, updates may be released immediately upon
discovery.
Virus
Definitions contain the information the Virus Scanner uses to 'identify' viruses
and in most cases, instructions for the Scanning Software on how to
automatically remove the virus from your system. As new viruses are discovered,
new definitions are created for each new virus.
IF YOU
SUSPECT A VIRUS OR GET A VIRUS WARNING
1.
NEVER FOLLOW THE INSTRUCTIONS OF AN EMAIL VIRUS WARNING
2.
Make sure your Virus Definitions are 'up to date'.
3.
Peform a complete scan of your computer after updating to the latest Virus
Definitions.
If the
virus is detected by the Virus Scanning software, then it will tell you what the
virus is and may tell you what needs to be done with it. Most viruses can be
removed using the Virus Scanning software.
4. If
no virus is found OR you cannot remove the found virus automatically, you should
go to:
and
locate the 'alleged' virus information (for example for the jdbgmgr.exe hoax
below...choose the J index).
This
site can generally be trusted. It will tell you all about the virus (or hoax),
what the virus can do to you system (or may already have done) and even how to
remove it, if the virus scanner can't remove it
automatically.
If you
want to MAKE SURE of yourself, verify the information from another site such as
www.nai.com before you do anything to your
system.
5. If
you cannot confidently remove the virus by yourself or you still believe
that you have a virus but can't detect it, call a
PROFESSIONAL.
If you
get an email about a virus, the chances are that if the virus is REAL, it will
be documented on the symantec site! There are whole teams of people who's sole
job it is to find and catalogue these viruses and put them on this site
IMMEDIATELY.
6.
Once you have 'removed the virus' perform' another scan of your system to make
sure it is gone. ALSO scan any other computers on your network (some viruses
spread across networks, even if other computers don't access the internet or
email).
7. If
you receive a virus, it is good practice to contact the person sending you the
virus (if you can work it out) and let them know that they have sent you one
(don't be offended if they don't believe you!). The chances are, that if they
have sent you a virus, they don't know that they have one.
Hope
this helps.
Cheers
----------------------------------------------
Jayden
MacRae
BPhty, PGDipHealInf (Dist)
Software Development and Information
Analysis
Email: [log in to unmask]
Web: www.macrae.net.nz
Phone: 07 84772
70
Mobile: 021 529 336
----------------------------------------------
-----Original Message-----
From:
- for physiotherapists in education and practice
[mailto:[log in to unmask]]On Behalf Of David Riddell
Sent:
Saturday, 11 January 2003 3:46 a.m.
To:
[log in to unmask]
Subject: Re: I may have sent you a virus -
please check
Do not delete the file, check the Symantec site
first
dave r
----- Original Message -----
Sent: Friday, January 10, 2003 9:46
PM
Subject: I may have sent you a virus -
please check
----- Original Message -----
Sent: Thursday, January 09, 2003 9:34 AM
Subject: I may have sent you a virus
I was sent this information and sound I did
indeed have the virus PLEASE check your system as described here.
Sorry about this I just received a message from a contact who told me that
her address bood had been infected by a virus which was possibly passed on
to everyone in her address book, I did what she instructed me to do and
found that my computer did have the virus described.
The virus (called jdbgmgr.exe) is not detected
by Norton or McAfee Anti-virus systems. The virus sits quietly for 14
days before damaging the system. It is sent automatically by messenger
and by the address book, whether or not you sent e-mails to everyone.
I followed her instructions and deleted it, but it may have been passed on
to everyone in my address book (which means you). I am therefore
giving you the exact instructions and information she gave me, and I urge
you to follow them and get rid of the virus. Since it lays dormant for
14 days, so there is plenty of time. The message follows:
Here is how to check for the virus and to get rid of it. Very
simple. YOU MUST DO THIS:
1. Go to Start, Find or Search
option.
2. In the files/folders option, write the
name jdbgmgr.exe
3. Be sure you search your C drive and
any other drives you may have.
4. Click "find now,"
5. The virus has a teddy bear icon with
the name jdbgmgr.exe DO NOT OPEN IT!!!!!!
6. Go to Edit. Choose "Select All"
to highlight the file without opening it.
7. Now go to File and select
Delete. It will then go into the recycle bin.
8. Go to the recycle bin and delete it
there as well. Select All, permanently delete, etc.
IF YOU FIND THE VIRUS, YOU MUST CONTACT ALL THE
PEOPLE IN YOUR ADDRESS BOOK SO THEY CAN ERADICATE IT IN THEIR OWN ADDRESS
BOOKS. Sorry about this.
I am pretty sure everyone in my address book
will have it. To send this message to everyone in your address
book:
1. Open a new e-mail
message.
2. Click the photo of address book next
to "TO"
3. Click every name and add it to
"BCC"
4. Copy this message, paste to e-mail,
enter subject and send.
Linda
Sophie Dhenin
Physio
Extraordinaire
