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Alison, It is a very difficult issue to address. We are moving away from content publishing directly for other departments to building and supporting tools to enable departments to do this directly themselves. We have developed lots of web-based systems to automate the publishing process, so that staff with content responsibility can do just that and now worry about issues, such as where the content should go, HTML and FTP issues etc. Making this process as simple as possible has enabled us to develop some quite sophisticated websites with minimal author/departmental interaction. We have also developed our own in house content management system, which we are in the process of developing and rolling out to departments. This allows staff to flag when content should be updated and removed from the web which will be enforced - i.e. if its out of date it will be removed, authors will get plenty of automatic reminders before this happens though. It also allows us to have a high level overview of when content needs updating. Also having the backing of senior management helps as they can reinforce through their communications channels the need to have accurate and up-to-date information on the website. Hope this helps. Thanks Gareth -- Gareth McAleese Web and New Media Manager Public Affairs University of Ulster http://www.ulster.ac.uk/ > -----Original Message----- > From: Alison Wildish [mailto:[log in to unmask]] > Sent: Wednesday, April 02, 2003 4:01 PM > To: [log in to unmask] > Subject: Encouraging staff to update > > > Hi All, > > I am in the process of re-evaluating our procedures and > processes. One question that I asked my team, and that always > seems to crop up, is what can we do to encourage our > departments to update content more frequently? > > Most of our departments here see web updates as a low > priority and I'd like to encourage them to keep on top of the > updates and keep the site fresh. Aside from tightening down > procedures to make it easier to do so can anyone recommend > initiatives to encourage staff to get more involved? > > Regards, > > Alison >