Date: Tue, 28 Jan 2003 09:36:22 +0000 Reply-To: Elize Rowan <[log in to unmask]> Sender: "A general Library and Information Science list for news and discussion." <[log in to unmask]> From: Elize Rowan <[log in to unmask]> Subject: Vacancy: Library Assistant, Edinburgh Content-Type: text/plain; charset=ISO-8859-1 *Apologies for cross posting** LIBRARY ASSISTANT VACANCY: Readvertisement An enthusiastic and adaptable Library Assistant is sought to join a team providing a range of Library services to NMS staff and the public, including services provided from exhibIT - the Museum of Scotland electronic resource room. You will provide support and assistance to users of exhibIT, ensuring that visitors with varying degrees of computer literacy gain maximum benefit from their use of the ICT-based resources provided. You will also participate in general NMS Library service provision: in addition to reference and enquiry work, this will include participation in other activities such as acquisitions, serials, inter-library loans and collections maintenance. You will be required to quickly develop a good working knowledge of NMS Library collections and exhibIT resources to ensure provision of high quality services in support of NMS research activities and public services. You will have recent experience of library and information work, gained within an automated environment. A commitment to customer care, excellent communication/ team working skills are essential, as is a flexible and adaptable approach to work as evening and weekend hours will be required. This is a casual, temporary appointment to 30 June 2003, based on a salary of £13,000 per annum. Please forward a letter of application and curriculum vitae to the following address, clearly marking the envelope "Library Assistant Vacancy". The closing date is Monday 10 February 2003. National Museums of Scotland Library Chambers Street Edinburgh EH1 1JF An Equal Opportunities employer. www.nms.ac.uk JOB DESCRIPTION Duties The post will be one of a team of 4 Library Assistants who participate in the provision of a range of Library services. The postholder will spend approximately 50% of their time providing services for users of exhibIT - the Museum of Scotland electronic resource room. exhibIT The postholder will actively participate in the provision of the exhibIT information service within the Museum of Scotland. They will ensure supervision of and support to visitors, and will provide assistance to ensure visitors with varying degrees of computer literacy gain maximum benefit from their use of the exhibIT room information resources. The postholder will provide high quality support to exhibIT users, based on the development of the postholder's own knowledge of exhibIT resources, a range of relevant networked information resources, and knowledge of external information resources relevant to the exhibIT remit. Specific duties will include: . provision of support and assistance for visitors to ensure that they maximise their use of the exhibIT Room programs and resources . effective enquiry handling and referral to other resources both within and outwith NMS, as appropriate . management of visitor flows and collation of visitor numbers and other relevant management information . contribution to the development of exhibIT Room resources through participation in user studies and monitoring use of resources . following troubleshooting protocols/procedures for simple hardware and software; problems; log/immediate reporting of faults to the IT Section Evening and weekend duties will include alternate Tuesdays 5pm-8pm, and one day each weekend (Saturday 10am-5pm; Sunday 12pm-5pm). Library responsibilities As with other Library Assistant posts, the postholder will participate in the general Library service provision. The postholder will develop a good working knowledge of Library collections to ensure provision of a high quality reference and enquiry service to NMS staff at all levels, Fellows of the Society of Antiquaries of Scotland, and members of the public. In addition to reference and enquiry work, this will include participation in other activities such as acquisitions, serials, inter-library loans and collections maintenance. Specific duties will include: . Provision of a high quality reference and information service to NMS staff at all levels - based on own knowledge of NMS Library collections, a range of relevant networked information resources, and knowledge of external library and information resources relevant to the work of NMS. . Provision of training and support to Library users in all areas of Library services, including use of Library collections, Library database, Internet, CD-ROM and other electronic resources. . Responsibility for physical collections management of designated Library area, including maintenance of automated loans records, shelf checks, stock taking, shelving, binding preparation - thus ensuring efficient access to material for NMS staff engaged in research and other activities. Qualifications and experience A degree/postgraduate qualification in Librarianship/Information Science is not appropriate for this post The successful candidate will require: . Education to Higher/A Level, with a minimum of 2 passes, including English . Library Assistant qualification (SCOTVEC, C&G, etc.), and/or at least 2 years experience gained within a special/academic library or information service environment. . Significant and recent experience and an understanding of library/information service reference and enquiry work, user support/training and an awareness of the principles of customer care. . A high degree of IT literacy, with significant experience of Windows-based applications and information resources, including database management (Access), CD-ROM, Internet and multimedia. . Experience and understanding of library housekeeping functions within an automated systems environment, preferably Dynix. . Good working knowledge of bibliographic resources (print and electronic) Personal Qualities Excellent interpersonal skills and the ability to work effectively as part of a team, but without constant close supervision. End. -- Elize Rowan Head of Library National Museums of Scotland Tel: (44) 131 247 4153 Fax: (44) 131 247 4311 email: [log in to unmask] http://www.nms.ac.uk