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On behalf of the Institute of Physics (IOP), I would like to reassure all Rowecom (Divine) customers that we will continue to provide online access to 2002 subscriptions through the end of February 2003. We appreciate that this is a worrying time for those affected and offer you our full support. Your IOP Regional Manager will contact you shortly to discuss the status of your renewals and the continuity of your access to our journals. If you have suggestions or wish to discuss specific issues, please do not hesitate to contact us. Contact information for our Regional Managers can be found online at: http://www.iop.org/EJ/enquiries Alternatively, please e-mail [log in to unmask] (North America) or [log in to unmask] (Rest of World). Regards, Ken Lillywhite Business Director Institute of Physics Publishing www.iop.org Institute of Physics Publishing Dirac House Temple Back Bristol BS1 6BE Tel: 00 44 (0) 117 929 7481