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Hear, hear!

Peter King

On Wed, 8 Oct 2003 09:20:29 +0100 Louise Cole <[log in to unmask]>
wrote:

> Hi Lesley
>
> In my experience, we have had to chase a lot of content on ingenta each year
> to get it set up when we are entitled to it.  When we have spotted a title
> with current year content missing they have been able to sort it out - but,
> why should we have to spend the time doing this when we are getting print
> copies, or have access through another route, and it is obvious we are also
> entitled to ingenta content?
>
> Louise
>
> -----Original Message-----
> From: Lesley Crawshaw [mailto:[log in to unmask]]
> Sent: 07 October 2003 17:01
> To: [log in to unmask]
> Subject: Re: Problems with accessing an OUP journal, Parliamentary
> Affairs through ingenta
>
>
> Hi,
>
> We now have our access restored to Parliamentary Affairs through
> ingenta. The problem appears to be due to the subscription files from
> OUP not containing 2002 and 2003 subscription information for that
> title. Although it might have seemed a minor irriration to have not had
> complete access to that title, my question is how many other of our
> subscriptions are in that category? Should we have to annually validate
> our subscription information on ingenta to make sure that the latest
> subscription data they receive from publishers is accurate?
>
> Time and time again the subscription data from publishers doesn't seem
> to be of sufficient quality or in the correct format for our
> subscriptions to be set up on ingenta accurately. If that information
> was correct we shouldn't have to be doing all this work making sure our
> subscriptions are active from year to year. If a publisher takes over a
> new journal one should expect that the subscription data going to
> ingenta should automatically give us access to that journal.
>
> True ingenta/ingenta select provide the means for us to set up our
> access to titles, but surely that is an extra precaution, we really
> shouldn't be having to do all this work if the data publishers were
> sending to ingenta was accurate in the first place, but then we all know
> it isn't!! If you've ever asked to see a list of your subscriptions from
> a publisher, you will find that in certain cases they are a long way
> away from being accurate. Spelling mistakes and other "noise" on
> publishers databases can lead to your subscriptions being scattered all
> over the place. It can take a long time to get this information
> accurate.
>
> I am using Sage as an example here because it's one I spent a lot of
> time sorting out recently,  I have had the same experience below with
> many other publishers.
>
> I recently asked for a list of our subscriptions from Sage. This enabled
> me to identify several titles which were either new subscriptions of
> ours or which Sage had recently taken over from other publishers. I then
> checked our access to these titles on ingenta and found that we had
> access to hardly any of these titles. After a lot of liaison between
> myself and Sage, and myself and ingenta we finally have got our access
> sorted to all our subscribed titles, but for how long, will I need to do
> this every year?
>
> This suggests that the data being sent to ingenta does not enable
> accurate matching up of institutions and their subscriptions, which is
> why we all have to spend so much time papering over the cracks.
>
> Is it not about time that this problem was got to grips with?
>
> Cheers
> Lesley
>
>
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Lesley Crawshaw, Faculty Information Consultant,
> Learning and Information Services,
> University of Hertfordshire, Hatfield, AL10 9AB UK
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> e-mail: [log in to unmask]
> phone:  01707 284662      fax: 01707 284666
> web: http://www.herts.ac.uk/lis/subjects/natsci/ejournal/
> list owner: [log in to unmask]
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
>
> -----Original Message-----
> From: An informal open list set up by the UK Serials Group
> [mailto:[log in to unmask]] On Behalf Of Terry Bucknell
> Sent: 07 October 2003 10:02
> To: [log in to unmask]
> Subject: Re: Problems with accessing an OUP journal, Parliamentary
> Affairs through ingenta
>
>
> Mieko et al,
>
> My understanding of Lesley's first query is that OUP journal contents is
> loaded onto Ingenta(Select)'s servers, not just referred through to
> OUP's servers (i.e. different to the situation with ScienceDirect) so
> you separately need to activate access at Ingenta(Select), as well as at
> the OUP site.
>
> If our subscriptions to any publisher's journals entitle us to online
> access at more than one host, then I think that we should try to
> activate access at all of them.
>
> Say we only chose to activate access to OUP's journals at OUP's sites,
> and linked to those from our catalogue. What about users who find a
> paper in one of our subscribed OUP journals at Ingenta(Select) by
> searching Ingenta(Select), Google, or a bibliographic database?
>
> What we could do with is automatic communication between publishers and
> hosts, so that when you set up access at one site, access is enabled at
> all sites to which your subscription entitles you - an OpenActivate
> protocol! We try to activate access at all available sites, but usually
> only link to one from our catalogue to make the collation of usage stats
> easier. But I dare say there are many journals where we have overlooked
> activating access at all sites - until one of our users uncovers a
> problem at our 'chosen' site.
>
>
> Terry Bucknell
> Electronic Resources Manager
> Harold Cohen Library
> University of Liverpool
> PO Box 123 Liverpool L69 3DA
>
> Tel: +44 (0)151 794 5408  Fax: +44 (0)151 794 5417
> Email: [log in to unmask]
>
> --On 06 October 2003 17:29 +0100 Mieko Yamaguchi
> <[log in to unmask]>
> wrote:
>
> > Under "Full text access", "Information for libraries" on the BIDS web
> > site, I found the following.
> >
> > "Several BIDS bibliographic databases (IBSS, RSC), are linked to
> > ingentaJournals."
> >
> > So the next question is can you access the OUP journal article in
> > question via the ingentajouranls site?
> >
> > I tried a couple of links from IBSS to OUP journal articles and was
> > able to view PDF files.  The journals I tried were Parliamentary
> > Affairs and European Sociological Reviews.
> >
> > I don't think it's a matter of paying for the same title twice, but
> > I'm not sure why we need to arrange that titles from publishers such
> > as OUP and ScienceDirect are also accessible from ingenta when they
> > can be accessed directly.
> >
> > We have always preferred to provide direct links to the publishers'
> > site for electronic journals.  "Closed" full text links such as IBSS
> > to ingentajournals are often problematic as we don't know what's going
>
> > on behind the scene.
> >
> > Ingentajournals is OpenURL compliant, so if you have a link resolver
> > you should be able to link to articles from A&I databases.  In order
> > for linking to work the origin (in this case IBSS) must also be
> > OpenURL c ompliant.  As far as I can tell BIDS IBSS is not.
> >
> > If we are prepared to pay to access IBSS via CSA (which is OpenURL
> > compliant) we can probably link from IBSS to ingentajournals without
> > having to depend on BIDS's own linking mechanism and authentication,
> > but I have digressed from your original question!
> >
> > Mieko
> >
> > On Thu, 2 Oct 2003, Lesley Crawshaw wrote:
> >
> >> One of the students was doing a search on IBSS (International
> >> Bibliography of the Social Sciences) on BIDS, which provides some
> >> links to full text journals. She had found a good reference to an
> >> article in Parliamentary Affairs, an OUP title, but when we tried to
> >> access the full text she was told by ingenta that "we were not
> >> recognised as a subscriber of this journal, but could pay to view the
>
> >> full text.
> >>
> >> Now, not only do we have a subscription to this journal, we also have
>
> >> a deal for 2003 to access almost all of OUP journals. So why are we
> >> being refused access? We can access the full text of this article
> >> through the Highwire site where this title is located, but we can't
> >> access the full text of this title on ingenta. I thought that with
> >> OUP titles on ingenta that the authentication for access was carried
> >> out at the OUP site, as is the case with titles on ScienceDirect, so
> >> why are we being refused access?  Should we really be expected to pay
>
> >> twice for what we have already paid for?
> >
> > --
> > Mieko Yamaguchi                          | Email: [log in to unmask]
> > Tech Services Manager/System Coordinator | Phone: +44 (0)1248 382970
> > University of Wales Bangor               | Fax:   +44 (0)1248 382979
>

*****************

Dr Peter King
Assistant Director (Information Management)
University of Bristol Information Services
Tyndall Avenue, Bristol BS8 1TJ, United Kingdom.

Tel. +44 (0)117 928 8005
Fax. +44 (0)117 925 5334
Email [log in to unmask]