Ignoring any legalities for the moment, surely it is simple politeness to
make people aware of this fact?
Tim Trent - Consultant
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-----Original Message-----
From: This list is for those interested in Data Protection issues
[mailto:[log in to unmask]] On Behalf Of Arthur Howell
Sent: Tuesday, October 14, 2003 11:25 AM
To: [log in to unmask]
Subject: [data-protection] Telephone recording - external callers
Telephone recording - external callers.
Has anyone any definitive guidance on telephone recording (have already
referenced OFTEL , RIPA, DP Act etc). I specifically want to
determine if the external caller MUST be advised that their call will be
recorded i.e. a message to that effect. It would seem to me that if they are
not we will contravene DP and RIPA and Telecoms Acts.
Regards
Arthur Howell
DP Office - Bath & North East Somerset Council
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