Hi all, Excuse this if anyone else has figured this out and I've overlooked it but I've just worked out a niggling problem with packaged power point files in BB6.0.10_40+hf11 (win2k+mssql). The problem I was having was basically that they just didn't work and the browser always returned a 404 when you accessed the packaged material in the course documents of a course! However it seems that the problem lies with naming convention of the folder the unpackaged content resides in as opposed to blackboard not being able to find the file (hence a 404). You'll notice that in the respective numbered directory, in the content directory of the course with the packaged file in, is a folder marked "dir_" followed by the name of the original package file. So for example if we upload "example.zip" we would have a directory called "dir_example.zip". When Blackboard references this as a url link it does this like so: http://<rest of url>/dir_example.zip/packagedhtmlfirstpage.html and this url causes a rejected request (hence the 404) in urlscan due to the "." in the ".zip". I have asked blackboard if they will: "please please please, change the un-packaging system so that unpackaged folders are written to a directory that is either "not" the name of the package file with "dir_" as a prefix, or name it something else, like a number!" In the meantime you can resolve this (but potentially make IIS slightly more insecure) by changing the settings of urlscan. In the standard urlscan directory (C:\winnt\inetsrv\urlscan\) I have changed the urlscan.ini so that in the section marked: [OPTIONS] the line: AllowDotInPath=0 ; if 1, allow dots that are not file extensions Now reads AllowDotInPath=1 ; if 1, allow dots that are not file extensions This gets around the problem of the unpackaged folder path having a "." in it, so the fact that "example.zip" appears half way through the path is ignored. Andrew