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We insisted that if they wanted a faxed result they phoned for each individual result they wanted - and then said they must stand by the fax to phone us when the result arrives so that if it went to the wrong address we would be able to take appropriate action. By adjusting the delay between receiving their call and the time we actually sent the fax, we have succeeded in driving the requests for faxes down to non-existent. Since the GPs get the hard copy of results delivered to their door the day after the sample was collected, and they can get path-messaged results as well, this means that instead of wasting our time asking us to fax them copies of results when they lose them, they have improved their own internal filing systems so that they don't need to get us to fax... TIM **************************************************************************** ********* Prof. Tim Reynolds, Clinical Chemistry Department, Queens Hospital, Belvedere Rd., Burton-on-Trent, STAFFORDSHIRE, DE13 0RB, UK. tel: 01283 511511 ext. 4035 fax: 01283 593064 email: [log in to unmask] alternative email for the all too frequent occasions when the NHS email connection doesn't work: [log in to unmask] **************************************************************************** ********** IMPORTANT: This email is intended for the use of the individual addressee(s)named above and may contain information that is confidential privileged or unsuitable for overly sensitive persons with low self-esteem, no sense of humour or irrational religious beliefs. If you are not the intended recipient, any dissemination, distribution or copying of this email is not authorized (either explicitly or implicitly) and constitutes an irritating social faux pas. Unless the word absquatulation has been used in its correct context somewhere other than in this warning, it does not have any legal or grammatical use and may be ignored. No animals were harmed in the transmission of this email, though the kelpie next door is living on borrowed time, let me tell you. Those of you with an overwhelming fear of the unknown will be gratified to learn there is no hidden message revealed by reading this backwards, so just ignore that Alert Notice from Macroshaft. However, by pouring a complete circle of salt around yourself and your computer you can ensure that no harm befalls you and your pets. If you have received this eMail in error, please add some nutmeg and egg whites, whisk, and place in a warm oven for 40 minutes. -----Original Message----- From: Corns, Cathryn [mailto:[log in to unmask]] Sent: 17 March 2003 15:37 To: [log in to unmask] Subject: Faxing of results What does everyone out there do? We still fax reports to some GPs, at their demand, even though we know that we do this in a way which contravenes guidance, and we are currently reviewing this. However, one ex-fundholder practice in particular is insistent that we fax, and not phone, reports to them. Do other labs implement the DoH policy according to the letter, or do people use a work-around. I know that in the long term this will all be solved by Pathology messaging, but this surgery already has electronic links. Cathryn Corns Head of Biochemistry Southend Hospital 01702 435555 ext 4058 ********************************************************************** This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. This footnote also confirms that this email message has been swept by MIMEsweeper for the presence of computer viruses. www.mimesweeper.com ********************************************************************** ------ACB discussion List Information-------- This is an open discussion list for the academic and clinical community working in clinical biochemistry. Please note, archived messages are public and can be viewed via the internet. Views expressed are those of the individual and they are responsible for all message content. ACB Web Site http://www.acb.org.uk List Archives http://www.jiscmail.ac.uk/lists/ACB-CLIN-CHEM-GEN.html List Instructions (How to leave etc.) http://www.jiscmail.ac.uk/ ------ACB discussion List Information-------- This is an open discussion list for the academic and clinical community working in clinical biochemistry. Please note, archived messages are public and can be viewed via the internet. Views expressed are those of the individual and they are responsible for all message content. ACB Web Site http://www.acb.org.uk List Archives http://www.jiscmail.ac.uk/lists/ACB-CLIN-CHEM-GEN.html List Instructions (How to leave etc.) http://www.jiscmail.ac.uk/