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We were concerned that if incorrect results remained visible there was
always the potential for them to be accessed but the caveat missed. We have,
therefore, taken the view that any incorrect results should be hidden but
not deleted. Should there be a question over care at a later stage the
origin results are then available for review.

Obviously this is true only for computer held results that are on systems
over which we (i.e. the Trust) has management control.

Trevor Tickner,
Norwich

-----Original Message-----
From: Mascall, Gary (Biochemistry)
[mailto:[log in to unmask]]
Sent: 07 October 2003 14:06
To: [log in to unmask]
Subject: Re: Amending reports


My practice, and understanding, is that the original report, even if
incorrect, must remain in the patient record, as someone may have acted upon
the results, and to remove it could be "removing the evidence".
We make sure the re-issued report clearly indicates that it supercedes the
original, and it is these results which are the "correct" ones, asking that
this be recorded in the patient's records. An audit I did picked up a few
instances where this last point was not done, but subsequent ones have been
much better.

We had a similar local debate recently about results sent to a Web-browser
results reporting system. It was finally agreed that the system holds all
results, but if it has been re-reported, has an alert to warn the user, only
displays the latest result, and the user can look at the original if they
wish. Again felt this was better, as results go out every 10 minutes, so
very hard to stop a "rogue" result getting out (normal hence automatically
authorised when correct result was abnormal).
This is much better than the Pathology system we have, as it only keeps
latest results, plus an audit log for 3 months.

GP results are treated the same way, and we now know that the GP computer
systems we send the results to automatically, store the results by the date
received on their system, not by the lab number, so they will have both
copies, and once they have been filed, the users cannot remove them easily.

Gary Mascall
Kiddermisnter Hospital

-----Original Message-----
From: Ford Clare (RLZ) [mailto:[log in to unmask]]
Sent: 07 October 2003 13:44
To: [log in to unmask]
Subject: Amending reports


I would be interested to learn what procedures different labs employ for
correcting results that have been reported incorrectly.  Is the incorrect
paper copy removed from the notes or left in situ with some annotation to
indicate that it is incorrect? If it is removed does this constitute
tampering with the patient record? What about GP results?

Many Thanks

Clare Ford
Principal Biochemist
Royal Shrewsbury Hospital

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