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Job title: Customer Support Engineer We are looking for an enthusiastic, pro-active person to join our Post-Sales team. You will have a background in GIS, Computer Sciences, IT or a related discipline. We would expect you to have experience in some or all of the following: * GIS packages, e.g. GeoMedia, MapInfo, Autodesk Map, ArcGIS * Help desk support * Windows and/or Unix operating systems Knowledge of a programming language or a mainstream database would be an advantage. Due to the customer-facing nature of this position we expect you to have well-developed communication skills. An ability to deliver presentations and write reports is essential. Working as part of a team, your responsibilities will include: * Responding to customer queries * Testing new versions of software * Reviewing and/or writing user documentation * Training customers * Installations * Development of new demonstrations This position is ideal for a newly qualified graduate or for someone looking to develop their experience within an expanding company. For more information about Laser-Scan, please visit our website at http://www.laser-scan.com. Please send your CV by email to David Allen: [log in to unmask] To unsubscribe or modify your gis-jobs settings, please visit: http://www.jiscmail.ac.uk/gis-jobs