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Hi Grant, Actually I am also looking for some sort of training and certification on BPR. So far I found ProSci (in the US) is good. Even Warwick U. refers to it. Wonder if Warwick itself conducts such courses. Check it out: http://www.prosci.com/ http://bprc.warwick.ac.uk/bp-train.html By the way, this article "Process Analysis Tools for Process Improvement" by Dr Jay Bal - Warwick U. (bprc-site) is a MUST READ. Amir Kashmiri Siemens Pte Ltd