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dear all allow me introduce myself. I am the Beacon Council Co-ordinator for Suffolk County Council. we have been awarded Beacon Council status for the work we have done to promote libraries as a community resource. I am contacting you today to invite you to our open day on 10th October 2002, at County Library in Ipswich, where we can share our experiences. a Beacon award is given in recognition of exemplary work performed by councils, under given themes. it is achieved by maintaining high levels of customer satisfaction, optimising internal and external partnerships and showing commitment to the community. Suffolk County Council has worked hard to form successful partnerships to address the issues of overcoming rural barriers to accessing resources and information and to develop a library service that promotes social inclusion. our open day will provide the opportunity for others to see the results for themselves and benefit from our experiences. the day will include presentations from key speakers around the above themes, followed by a guided tour with hands-on opportunities and a question and answer session. lunch and coffee will also be provided. we would love to see you there. for further information, please contact me. Leena Ghoshal Beacon Council Co-ordinator Suffolk County Council tel: 01473 584013 fax: 01473 584518 e-mail: [log in to unmask]